Privacy Policy — ShipKit

This Privacy Notice for Thomas Caffery (doing business as Shipkit) ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://shipkit.site/privacy or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@shipkit.site.

Summary of Key Points

This summary provides key points from our Privacy Notice.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have adequate organisational and technical processes and procedures in place, though no method is 100% secure.
• What are your rights? Depending on where you are located, applicable privacy law may give you certain rights over your personal information.
• How do you exercise your rights? By submitting a data subject access request, or by contacting us.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. Do we offer artificial intelligence-based products?
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from minors?
10. What are your privacy rights?
11. Controls for Do-Not-Track features
12. Do United States residents have specific privacy rights?
13. Do other regions have specific privacy rights?
14. Do we make updates to this notice?
15. How can you contact us about this notice?
16. How can you review, update, or delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include the following:

• names
• email addresses
• debit/credit card numbers
• billing addresses
• passwords

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice here: https://stripe.com/au/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This may include your IP address, device information, browser type, and settings, information about your activity (date/time stamps, pages and files viewed, searches, and other actions), device event information (system activity, error reports/"crash dumps," and hardware settings).
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise, depending on the type and settings of the device. We may use GPS and other technologies to collect geolocation data. You can opt out by refusing access or disabling your Location setting, though this may limit use of certain aspects of the Services.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. What legal bases do we rely on to process your personal information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law.

If you are located in the EU or UK, this section applies to you. The GDPR and UK GDPR require us to explain the valid legal bases we rely on, including:

• Consent. You can withdraw your consent at any time.
• Legal Obligations. E.g., cooperating with law enforcement or regulatory agencies, or exercising/defending legal rights.
• Vital Interests. Protecting vital interests of you or a third party, e.g. safety threats.

If you are located in Canada, this section applies to you. We may process your information with express or implied consent, which you can withdraw at any time. Exceptional cases where we may process without consent include:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If contained in a witness statement necessary to assess/process/settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
• If reasonable to expect that collection/use with consent would compromise availability/accuracy of information relating to investigating a breach of an agreement or Canadian law
• If disclosure is required to comply with a subpoena, warrant, court order, or court rules
• If produced by an individual in the course of employment, business, or profession and consistent with the purposes for which it was produced
• If collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and specified by regulations
• Disclosure of de-identified information for approved research/statistics projects, subject to ethics oversight and confidentiality commitments

4. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels). We also permit third parties and service providers to use online tracking technologies for analytics and advertising. To the extent these are deemed a "sale" or "sharing" under applicable US state laws, you can opt out as described in Section 12 below.

Google Analytics. We may share your information with Google Analytics to track and analyse use of the Services, including Demographics and Interests Reporting. Opt out at https://tools.google.com/dlpage/gaoptout, via Ads Settings/Ad Settings for mobile apps, or via http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. See Google's Privacy & Terms page for more.

6. Do we offer artificial intelligence-based products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

Use of AI Technologies. We provide the AI Products through third-party service providers ("AI Service Providers"), including Google Cloud AI and OpenAI. Your input, output, and personal information will be shared with and processed by these AI Service Providers. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products are designed for the following functions: AI document generation.

How We Process Your Data Using AI. All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties.

7. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When there's no ongoing legitimate business need, we will delete or anonymise the information, or securely store and isolate it if deletion isn't immediately possible (e.g., backup archives).

8. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

No electronic transmission or storage technology can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk.

9. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction).

By using the Services, you represent that you are at least 18 (or the equivalent age) or that you are the parent/guardian of such a minor and consent to their use of the Services. If we learn that data from a minor has been collected, we will deactivate the account and delete such data. Contact admin@shipkit.site to report any such data.

10. What are your privacy rights?

In Short: Depending on your state/region of residence (US, EEA, UK, Switzerland, Canada), you have rights that allow you greater access to and control over your personal information.

Rights may include: (i) request access/copy of your personal information, (ii) rectification or erasure, (iii) restrict processing, (iv) data portability, and (v) not to be subject to automated decision-making (with a right to request human review). You may also object to processing in certain circumstances. We will consider and act upon requests in accordance with applicable law.

If located in the UK, you can complain directly to us, or to the Information Commissioner's Office (ICO):

• Website: ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

What happens after you complain: acknowledged within 30 days; investigated without unjustifiable delay; kept informed of progress and outcome. If in the EEA/UK, you may also complain to your Member State/UK data protection authority. If in Switzerland, contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: You can withdraw consent at any time via the contact details in Section 15, or by updating your preferences. This won't affect the lawfulness of prior processing.

Account Information: You can log in to your account settings to review/change information, or request account termination (we may retain some data to prevent fraud, troubleshoot, assist investigations, or comply with legal requirements).

11. Controls for Do-Not-Track features

Most browsers/mobile OSes include a Do-Not-Track (DNT) feature. Because no uniform technology standard for DNT has been finalised, we do not currently respond to DNT signals. California law requires disclosure of this: we do not respond to DNT signals at this time.

12. Do United States residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to access, correct, obtain a copy of, or delete your personal information, and to withdraw consent.

Categories of Personal Information We Collect (past 12 months)

We may also collect other personal information outside these categories via customer support, surveys/contests, or service delivery/inquiries.

Retention: Category A – as long as the user has an account with us. Category B – as long as the user has an account with us.

We have not disclosed, sold, or shared any personal information to third parties for a business/commercial purpose in the preceding 12 months, and will not do so in the future for website visitors, users, and other consumers.

Your Rights under US state laws

Your rights (not absolute) include:

• Right to know whether we're processing your data
• Right to access your personal data
• Right to correct inaccuracies
• Right to request deletion
• Right to obtain a copy of data you've shared with us
• Right to non-discrimination for exercising rights
• Right to opt out of targeted advertising/sale/profiling

Depending on your state, additional rights may include: access to categories of data (Minnesota); a list of categories of third parties data was disclosed to (CA, DE, MD); a list of specific third parties (MN, OR); a list of third parties data was sold to (CT); review/understand/question/correct profiling (CT, MN); limit use/disclosure of sensitive data (CA); opt out of sensitive data collection or collection via voice/facial recognition (FL).

How to Exercise Your Rights

Submit a data subject access request, email admin@shipkit.site, or use contact details at the bottom of the document. You may designate an authorised agent under certain state laws (proof of authorisation required).

Request Verification: We'll verify your identity using information provided in your request; additional info may be required for verification/fraud prevention.

Appeals: If we decline your request, you may appeal by emailing admin@shipkit.site. We'll inform you in writing of the outcome; if denied, you may complain to your state attorney general.

California "Shine The Light" Law: Under Cal. Civil Code §1798.83, California residents can request once a year, free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes, and the names/addresses of those third parties, for the preceding calendar year.

13. Do other regions have specific privacy rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand: We collect/process personal information under Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. This notice satisfies notice requirements under both Acts.

If you don't provide necessary personal information, it may affect our ability to offer products/services, respond to requests, manage your account, or confirm your identity/protect your account. You have the right to request access to or correction of your personal information (see Section 16).

If you believe we're unlawfully processing your information, you can complain to the Office of the Australian Information Commissioner or Office of New Zealand Privacy Commissioner.

14. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

Updated version indicated by a "Revised" date. Material changes may be posted prominently or notified directly.

15. How can you contact us about this notice?

If you have questions or comments about this policy, you may email us at admin@shipkit.site or by post to:

16. How can you review, update, or delete the data we collect from you?

Based on applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent. Fill out and submit a data subject access request.